🤯 A study into the UX of banking — feat. Tech Crunch.

A study into the UX of banking

Chapter 1 is out now.

Monzo, Revolut and Starling—often called the challenger banks—have built billion-dollar businesses around the belief that they offer the best overall banking experience.
 

But are they actually any better, or is it all clever marketing? To answer that question I opened 12 real bank accounts, and logged everything.

This is way bigger than my typical case studies, and I'll be publishing new chapters every week. The first chapter is out now.

But it gets better... I was also interviewed about it for TechCrunch, which you can read here.

"This UX specialist opened 12 UK bank accounts and ‘logged everything’"

And I've published this on Product Hunt today, so if you're a user of Product Hunt, please upvote me, it'd really help get the word out! ⬆️

This is not your typical case study. This is much bigger.

👩‍🎨 P.S, all the illustrations on Built for Mars have been created by our friends at Pixel True.